Terms & Conditions

1. Introduction & Agreement Acceptance

Bet Consult S.L. (“we,” “us,” “our,” or “Company”) provides premium iGaming consulting services, including but not limited to market entry strategy, product design advisory, user experience optimization, regulatory compliance guidance, and player acquisition consulting (collectively, the “Services”).

These Terms & Conditions (“Terms”) govern your engagement with Bet Consult and the use of our consulting services. By engaging with us—whether by signing a consulting agreement, accepting a proposal, providing payment, or commencing service delivery—you agree to be bound by these Terms.

If you do not agree with these Terms in their entirety, you should not engage our Services. We reserve the right to modify these Terms at any time with written notice. Continued use of our Services constitutes acceptance of modified Terms.

2. Scope of Consulting Services

2.1 Service Description

Bet Consult provides tailored consulting services to iGaming operators, aggregators, startups, investors, and affiliated professionals. Our consulting practices include:

• Market Entry Strategy: Geographical market analysis, licensing guidance, regulatory landscape assessment, and market-fit validation.
• Product & UX Consulting: Platform audits, user experience optimization, conversion rate analysis, and design-led recommendations.
• Compliance & Regulatory Advisory: GDPR compliance assessment, responsible gaming frameworks, payment processor vetting, and regulatory requirement alignment.
• Growth & Retention Planning: Player acquisition strategy, retention optimization, supplier negotiation, and business intelligence delivery.
• Affiliate & Tipster Optimization: Affiliate program structure, content strategy, and monetization modeling for betting professionals.

2.2 Scope Limitations

Our Services are advisory in nature and do not include:

• Legal representation or formal legal advice (unless explicitly provided by qualified legal professionals under separate retainer)
• Direct software development or platform implementation (unless separately contracted)
• Ongoing operational management of your business
• Guarantee of specific business outcomes, regulatory approvals, or licensing grants
• Direct payment processing, banking services, or financial advisory

All deliverables, timelines, and specific service components must be documented in a signed Statement of Work (SOW) or Consulting Agreement before service commencement.

3. Independent Consultant Status

Bet Consult operates as an independent consulting firm. You acknowledge that:

• We are not your employee, agent, or representative.
• We have no authority to bind you legally, enter contracts on your behalf, or represent you in regulatory matters unless expressly authorized in writing.
• Our consultants may engage with other clients and competitors within applicable non-compete and confidentiality boundaries.
• You are responsible for all tax obligations arising from our consulting engagement, including but not limited to VAT, income tax, and payroll considerations where applicable.

4. Fees, Payment Terms & Expenses

4.1 Consulting Fees

Consulting fees shall be determined and documented in your specific SOW or Consulting Agreement. Fee structures may include:

• Project-based fees: Fixed fee for defined deliverables
• Time-based fees: Daily, weekly, or monthly rates for ongoing consulting
• Retainer arrangements: Recurring monthly or quarterly retainers for ongoing advisory
• Hybrid models: Combination of retainer + project-based or performance-based components

4.2 Payment Terms

Unless otherwise specified in your SOW:

• Invoices are due within 30 days of invoice date (Net 30).
• For retainer arrangements, payment is due in advance of service delivery.
• Project-based fees may require 50% deposit upon agreement signature, with final 50% due upon delivery completion.
• Late payments accrue interest at 1.5% per month or the maximum rate permitted under applicable law.
• All fees are exclusive of VAT or applicable sales tax unless otherwise stated.

4.3 Expense Reimbursement

The following expenses, if pre-approved in writing, are reimbursable:

• Travel costs (flights, accommodation, ground transportation)
• Third-party research tools, databases, or subscriptions directly related to your project
• External specialist consultations (e.g., legal review, compliance audit)

Expense reimbursement requires itemized receipts and is due within 30 days of invoice submission. Expenses incurred without written pre-approval are not reimbursable.

5. Term, Termination & Suspension

5.1 Term

The term of engagement shall be as specified in your signed SOW or Consulting Agreement. If no term is specified, either party may terminate the engagement with 30 days’ written notice.

5.2 Termination for Cause

Bet Consult may suspend or terminate services immediately upon written notice if:

• You breach a material provision of these Terms and fail to cure within 14 days of written notice;
• You fail to pay fees or approved expenses within 30 days of invoice due date;
• You request we engage in illegal activities or activities that violate applicable gaming regulations;
• You request we violate GDPR, data protection laws, or responsible gaming principles;
• You use our Services to facilitate fraud, money laundering, or unauthorized access to gaming systems.

5.3 Termination for Convenience

Either party may terminate the engagement for any reason with written notice as specified in your SOW. Termination fees, if applicable, shall be documented in your agreement.

5.4 Post-Termination Obligations

Upon termination:

• You remain liable for all fees accrued through the termination date and any unpaid expenses.
• Confidentiality obligations (Section 8) survive termination indefinitely.
• All work product, deliverables, and intellectual property are transferred to you upon final payment.
• We will return or securely delete all client data within 30 days unless retention is required by law.

6. Work Product, Deliverables & Intellectual Property

6.1 Ownership of Work Product

All work product created specifically for you under an SOW or Consulting Agreement (“Work Product”) shall be owned by you upon receipt of full payment, including:

• Strategy documents, market analyses, and reports
• UX recommendations, wireframes, and design audit findings
• Custom models, frameworks, and operational playbooks
• Presentations and data visualizations created for your specific engagement

6.2 Pre-Existing Materials & Tools

Bet Consult retains ownership of:

• Our proprietary methodologies, tools, frameworks, and assessment models
• Templates, benchmarking databases, and general consulting assets
• Software, applications, or platforms developed independently
• Know-how, trade secrets, and confidential business processes

You receive a non-exclusive, non-transferable license to use these materials solely in connection with implementing our consulting recommendations.

6.3 Deliverable Standards

Deliverables shall be provided in the format and timeline specified in your SOW. If deliverables do not meet the specifications in your agreement, you must notify us within 14 days of delivery to request revisions. We will conduct one revision round at no additional cost; further revisions are billed at our standard consulting rates.

7. Confidentiality & Non-Disclosure

7.1 Definition of Confidential Information

“Confidential Information” includes all non-public information disclosed by either party, including business strategies, financial data, player databases, operational processes, and technical specifications. Confidential Information excludes information that:

• Was publicly available at the time of disclosure or becomes publicly available without breach;
• Was independently developed without access to the other party’s information;
• Was lawfully obtained from a third party without confidentiality restrictions;
• Is required to be disclosed by law or regulatory order (with prior notice where legally permitted).

7.2 Confidentiality Obligations

Both parties agree to:

• Maintain strict confidentiality of all Confidential Information.
• Limit access to Confidential Information to personnel with a legitimate need to know.
• Implement reasonable security measures to prevent unauthorized disclosure.
• Not use Confidential Information for any purpose other than performing or evaluating this engagement.
• Return or securely destroy Confidential Information upon termination of engagement (with exceptions for legal retention requirements).

7.3 Confidentiality Duration

Confidentiality obligations shall survive termination of this engagement for a period of 5 years, except that trade secrets remain confidential indefinitely under applicable law.

7.4 Use of Client Information in Case Studies

Bet Consult may not reference your engagement, share your data, or publish case studies featuring your company without your prior written consent. We may disclose general engagement information (industry vertical, project type) in marketing materials without naming you, subject to your confidentiality preferences.

8. Data Protection & GDPR Compliance

8.1 GDPR Applicability

Bet Consult is committed to full compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and equivalent data protection laws in EU/EEA jurisdictions.

8.2 Data Processing

When Bet Consult processes personal data on your behalf as a Data Processor:

• We will execute a separate Data Processing Agreement (“DPA”) prior to commencing service delivery.
• We process data only upon your documented instructions and for the purposes specified in our SOW.
• We implement appropriate technical and organizational security measures (encryption, access controls, audit trails).
• We assist you in fulfilling data subject rights (access, correction, deletion, portability requests).
• We report any data breaches to you without undue delay (within 24 hours of discovery where possible).
• We do not process personal data for our own marketing purposes without explicit separate consent.

8.3 Data Retention

We will retain your personal data only as long as necessary for service delivery plus the retention periods required by applicable law (typically 6-7 years for financial/accounting records). Upon your request and except where legally required to retain, we will delete or anonymize your data within 30 days.

8.4 Sub-processors

We may engage sub-processors (e.g., cloud storage providers, analytics tools) to perform services. We will notify you of any sub-processor changes with 30 days’ advance notice and provide you the opportunity to object on GDPR grounds.

9. Limitation of Liability & Indemnification

9.1 Disclaimer of Warranties

Our consulting services are provided “as-is” and “as-available.” To the extent permitted by law, we make no warranties, express or implied, including:

• That our recommendations will result in specific business outcomes, revenue growth, or regulatory approval;
• That your implementation of our advice will achieve predicted results;
• That our services are error-free or uninterrupted;
• That our recommendations comply with all applicable laws in all jurisdictions (you are responsible for legal review).

9.2 Limitation of Damages

Except for breaches of confidentiality or gross negligence, neither party’s total liability shall exceed the total fees paid or owed for the engagement in question during the 12 months preceding the claim.

Neither party shall be liable for:

• Indirect, incidental, consequential, special, or punitive damages;
• Loss of profits, revenue, business opportunity, or data;
• Third-party claims arising from your use of our recommendations;
• Damages caused by your failure to implement our recommendations correctly.

9.3 Indemnification by Client

You agree to indemnify, defend, and hold harmless Bet Consult from any claims, damages, or costs (including attorneys’ fees) arising from:

• Your use of our consulting services or work product in violation of these Terms or applicable law;
• Your failure to disclose material facts relevant to our consulting engagement;
• Your implementation of our recommendations in a manner we did not advise or recommend;
• Regulatory penalties or fines resulting from your failure to seek independent legal counsel where appropriate.

10. Representations & Warranties

10.1 Your Representations

You represent and warrant that:

• You have authority to enter into this engagement and bind your organization;
• You will provide accurate, complete information necessary for our consulting work;
• You hold all licenses, approvals, and registrations required to operate your iGaming business in applicable jurisdictions;
• You comply with responsible gaming regulations, player protection laws, and anti-money laundering (AML) requirements;
• You will not use our Services for unlawful, fraudulent, or prohibited purposes;
• All data you provide does not infringe third-party intellectual property or violate privacy laws.

10.2 Our Representations

Bet Consult represents that:

• We have the expertise and qualifications to perform the Services;
• We will perform Services in a professional and competent manner consistent with industry standards;
• We have the right to disclose our methodologies and work product to you (subject to pre-existing IP ownership per Section 6);
• We will comply with applicable data protection, employment, and business laws.

11. Responsible Gaming & Ethical Consulting

Bet Consult is committed to responsible gaming principles. We will:

• Recommend compliance with all responsible gaming regulations in your target markets;
• Advise against predatory design patterns, misleading promotions, or player-harm mechanics;
• Decline engagements that would facilitate illegal gambling or target vulnerable populations without safeguards;
• Support implementation of player protection tools (self-exclusion, deposit limits, reality checks).

You acknowledge that recommendations incorporating responsible gaming best practices may impact short-term player metrics but align with long-term business sustainability and regulatory compliance.

12. Regulatory & Compliance Considerations

12.1 No Legal Advice

Unless we explicitly provide services from qualified legal professionals, our consulting does not constitute legal advice. You are responsible for obtaining independent legal review of recommendations, regulatory requirements, and licensing applications. We strongly recommend engagement with qualified gaming law counsel in your target jurisdiction.

12.2 Regulatory Changes

Consulting recommendations are based on the regulatory landscape as of the engagement date. Regulatory changes may impact our recommendations’ applicability. We are not responsible for updating advice to reflect post-engagement regulatory changes unless such updates are included in your SOW.

12.3 Jurisdictional Limitations

Bet Consult cannot provide licensing guarantees, represent you before regulators (unless separately contracted), or guarantee regulatory approval in any jurisdiction. You are solely responsible for all regulatory approvals, licensing applications, and compliance with local gaming laws.

13. Insurance & Risk Management

Bet Consult maintains professional liability insurance. Upon request, we will provide certificates of insurance or evidence of coverage. You are responsible for maintaining appropriate insurance for your gaming operations and business continuity.

14. Dispute Resolution & Governing Law

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain (jurisdiction of Bet Consult S.L.), without regard to its conflict of law principles. However, GDPR and other mandatory EU data protection laws shall apply regardless of governing law selection.

14.2 Dispute Resolution Process

In the event of dispute:

1. Negotiation: The parties will attempt to resolve disputes through good-faith discussion between authorized representatives within 14 days.
2. Mediation: If negotiation fails, either party may initiate non-binding mediation under rules mutually agreed upon, with costs split equally.
3. Arbitration/Litigation: If mediation fails, disputes shall be resolved through binding arbitration under UNCITRAL Arbitration Rules or litigation in Spanish courts at the discretion of the claimant.

14.3 Injunctive Relief

Either party may seek injunctive or equitable relief for breach of confidentiality or intellectual property obligations without exhausting dispute resolution procedures.

15. General Provisions

15.1 Entire Agreement

These Terms, together with your signed SOW or Consulting Agreement, constitute the entire agreement between the parties regarding your engagement and supersede all prior negotiations, representations, and agreements.

15.2 Amendments

These Terms may only be amended by written agreement signed by authorized representatives of both parties.

15.3 Severability

If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect.

15.4 Waiver

Failure by either party to enforce any provision of these Terms does not constitute a waiver of that provision or any other right. Waivers must be express and in writing.

15.5 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between Bet Consult and the Client.

15.6 Notice

All notices required under these Terms must be in writing and delivered via:

• Email to the contact address provided in the engagement agreement;
• Certified mail to the principal business address of the recipient;
• Hand delivery with signed receipt.

Notices are effective upon receipt.

15.7 Counterparts

Consulting agreements may be executed in multiple counterparts (including PDF signatures), each of which shall be deemed an original and all of which together shall constitute one instrument.

16. Limitation Period

All claims arising from these Terms or your engagement must be brought within 2 years of the date the claimant knew or should have known of the facts giving rise to the claim. Claims brought after this period are forever barred.

17. Contact & Changes to Terms

For questions regarding these Terms or to report concerns:

Bet Consult S.L.
Email: [email protected]
Phone: +1 437-772-1182
Website: betconsult.io

We may update these Terms at any time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our Services following such updates constitutes acceptance of the modified Terms.